We reserve time in our schedule, especially for your child. In consideration of others, we require at least 2
business days' notice for any changes to appointments. We understand that there are circumstances that may prevent
you from keeping your child's appointment; however, by providing us with as much notice as possible, we may be able
to contact another child who requires care.
Changes to appointments with less than 2 business days' notice does not allow us enough time to schedule another
patient in need of treatment.
You will receive notification by email/text for missed appointments without proper notification given. After
two missed appointments without proper notification you will be placed on a "same day appointment" list. On a
day that you feel it is convenient to bring your child in, call our office and, if time allows, we will place
them in our schedule.
Parents/patients that are running late are asked to call the office as soon as possible to determine if the office
will still be able to keep their appointment. Please call during regular business hours and speak with a team member
if you need to make a change.
In consideration of other patients, your child's appointment may be rescheduled if you are more than 10 minutes
late for your scheduled appointment time.
Appointments changed with less than 2 business days' notice that are scheduled on a school holiday, before or
after school time will not be rescheduled on another school holiday, before or after school appointment time.
We greatly appreciate your cooperation in helping us provide excellent care to your family. Please sign below that
you have read and acknowledge the above information provided to you.